I just purchased my first ever personal computer and it’s a laptop from Acer yesterday. I love computers since I had my first tap into it when I was 15 years old. I pursued a course in IT knowing that my parents don’t have enough money to support my dreams. I even had a job as an IT instructor without any computer of my own for five years. I used all possible resources before to practice my IT skills. When I resigned as an IT instructor at STI last 2006, my mom purchased a second hand desktop computer. However, I moved out to Metro Manila to have a new job on June 2006 and since then I never practiced my IT skills that much.

When I got employed at HDPP on June 2006, my goal is to save money and purchase myself a desktop or a laptop. It took three years and four months before I was able to accomplish it due to a lot of factors (other gadgets, medical expenses etc.). And now that I finally have it, I’m so overwhelmed I can’t believe I’m using it right now. This is the start of a comeback to my real love.

Haven't posted anything for a long time. Well, I've been busy that's why...

I'll post some phrases and quotes, which sound so negative. Sorry, I need to burst out. Here are the phrases and quotes:

• shattered heart
• unleashed emotions
• lost soul
• EMPTINESS
• FEAR leads to HATE, HATE leads to ANGER, ANGER leads to SUFFERING, SUFFERING leads to DEATH

Another set goes like these:

HATE is a luxury you can't afford.

REVENGE is best served when cold.  The DILEMA: would you FORGIVE or would you take REVENGE?

Gesh, I'm pretty alarm with my collection stats. We've been taking calls for almost two weeks and I got a low Promise-to-Pay stats. I'm trying to figuring out how should I do to boost my stats. Well, from my previous calls, I don't have much RPCs. Most are answering machines or the party/ies whom I need to talk to is/are not available. Negotiation plays an important role also. Honestly, I'm not the type of person who will push and push just to get what I want. Hindi ako marunong mangulit, kung ayaw... di huwag! Definitely, that wouldn't work! Good thing I'm currently under training. I still have more than two weeks to improve my "negotiating skills" and being "assumptive". I don't intend to be the weakest link in the team I will belong once I hit the floor. I just hope and believe that I could make it.

By the way, I got something to share ---> http://salvs.multiply.com . Kinda lazy to do programming and the like so I just use the easy way! hehehe!

Til here guys!

Hey guys! Haven't updated for a LOONG time. I'm kinda busy and lazy. Well, I'm in the second week of my Process training as a collector agent here in HSBC. The training is kinda rigid and long. We starting the two-month traning last June 19 with CORE Training (inclusive of 2 weeks), then the Process Training (inclusive of 3 weeks) and lastly the Integrated Skills Development (inclusive of 5 weeks). As of now, we're on the second week of the Process Training and take note: we're reporting on the night shift. Its an adjustment since we'll working during night time here in the Philippines but day time in the US.

That's all for today folks! I have some pics during our CORE Training but I'm kinda lazy to have them posted in here. I'll just post it on my next entry.

Finally, I already signed a contract for a new job. Last Monday I received a job offer from HSBC. I've been waiting for this job offer since May. Imagine, it took a month! I thought HSBC wouldn't hire me anymore. From the time I passed the recruitment procedure til first week of June, I felt so frustrated coz I still don't have a new job. Its so crap that I even think I'm not globally competitive that's why I haven't ended on a contract signing. Well, God is always good. He thought me to wait for a good cause. Now I have a contract with HSBC.

Yesterday was the contract signing. I was hired under probationary for six months as a call center agent based on US Collections. That's always the SOP of companies here in the Philippines. A newly hired must undergo six months probitionary prior to his/her regularization. I will undergo two months of training before I'll take the official call or give a call to HSBC Customers. Along with the requirements is for me to under medical check up. I just did it this morning as well as renew my NBI Clearance. My training will start on Monday, June 19. I hope I'll fly with colors. This is my first time in a call center industry as well as in an international company. I know there's a lot of challenges ahead of me especially dealing with customers over the phone and colleagues. I just hope and pray that everyhting will be alright. And God will give me enough courage and strength to surpass this new stage of my existence. Til here!